The decision to “end-of-life” a product is never an easy one — especially when a product has been well-received by customers and members of the original team that created it still remember all the blood, sweat and tears that went into it. But, there comes a time when certain products reach the natural end of their “life” and in the case of Yahoo! Web Messenger, we will be discontinuing support for it after November 1, 2011. We’re doing this for two main reasons:
First and foremost, now you can continue to use a Web-based IM experience in Yahoo! Mail: Initially when we launched Yahoo! Web Messenger it was quite popular with a number of folks who didn’t want to install the Messenger client on their computer. Students, travelers and people who frequently used loaner computers understandably didn’t want to bother with the download, but still wanted an easy way to stay connected to their IM friends. Yahoo! Web Messenger was a perfect solution. But, thanks to the latest version of Yahoo! Mail launched earlier this year, users can now easily IM and SMS with Yahoo! Messenger in Yahoo Mail with only a web browser, centralizing their emails, IMs, and SMS messages in one easy location. This feature in Yahoo! Mail made Yahoo! Web Messenger somewhat obsolete.
Consolidate resources to deliver a best-in-class instant messaging experience: Today Yahoo! supports Messenger on the Windows PC desktop client, Mac and mobile and tablet devices, including iPhone, iPad, Android smart phones and RIM devices to name a few. We’re seeing an increasing number of users on these products and we’re working hard to continually improve and enhance the innovative aspects of Messenger like gaming and video calls. By discontinuing support of Yahoo! Web Messenger, we’ll be able to reallocate resources to develop cool, new features for Messenger.
For all of the Yahoo! Web Messenger users out there, we encourage you to download the desktop client and see some of the enhanced features like chat with your Facebook friends. For those of you who don’t want to (or can’t) download Messenger on your computer, click here to find out how to use Yahoo! Messenger in Yahoo! Mail.
Dana Gould: Standup comedian, writer, and commentator for the “Lucha VaVOOM” wrestling promotion, he’s appeared on Conan, Letterman, wrote on “The Simpsons” for a number of years, and has been working for the past few decades – this is an episode you won’t want to miss!
We know it’s important for you to stay connected with friends and family no matter where they are in the world. At times, the person you are connecting with may not necessarily be familiar with instant messaging services, that’s why Yahoo! Messenger allows you to make both local and international calls to their landlines or mobile phones at affordable rates.
We’d like to invite you to participate in a quick poll so that we can better understand how regularly you are using the feature: